We are improving our services to be able to offer everyone the chance to enjoy the monumental complex of Piazza Duomo fully. We have done our best to make the Museum's monuments and exhibition spaces accessible, fitting them with ramps and, wherever possible, lifts, and offering alternative and inclusive dedicated services.
Wheelchairs are available at the entrance to the Cathedral and the Museum. The security staff is always available for any request or information.
For a visit to the Cathedral of Santa Maria del Fiore, the Baptistery of San Giovanni, the Museo dell'Opera del Duomo, Giotto's Bell Tower,Brunelleschi's Dome and Santa Reparata, free entry is provided for disabled visitors and their escort. Tickets can only be collected by going directly to the Museum's cash desk, in Piazza del Duomo 9 and submitting a suitable document or certification.
Access to service animals (guide dogs for the blind and others) is allowed upon submission of the required certification.
Below you will find all the useful information for each monument.
The Accessibility Office of the Opera di Santa Maria del Fiore focuses on facilitating access and enjoyment of the monumental complex by any visitor, focussing especially on people with temporary or permanent difficulties and impairments of any type: cognitive, sensorial, physical, motor or social.
Since 2016 we have developed inclusive and specific projects which we continuously update and evolve also through collaborations and comparisons with associations and related institutions, including offers dedicated to the peculiar needs of people, all of this with a strong drive to adapt methodologies, tools and itineraries and create different activities, custom-tailored for different needs.
Highly customised path, designed to meet the specific needs of individuals or groups that are not part of structured projects and which is modulated on the basis of particular requests.
Admission to the cathedral is allowed only to people wearing clothing suitable for a place of worship. Visitors with bare legs and shoulders or wearing sandals, hats and sunglasses are not allowed inside the cathedral. Bulky backpacks and bags are not allowed. The entrance for people with motor disabilities or impaired mobility is located on the right side of the Cathedral. The monument features the TouchAble path inside.
Giotto's Bell Tower
The climb to the top of the bell tower consist of 414 steps. No lift is available. The climb is not recommended for people with a heart condition or suffering from dizziness and claustrophobia. Bulky backpacks and bags are not allowed. No cloakroom available
The climb to the top of Dome consist of 463 steps. No lift is available. The climb is not recommended for people with a heart condition or suffering from dizziness and claustrophobia. Bulky backpacks and bags are not allowed. No cloakroom available The staff is ready to help and provide information along the way to the top of the Dome.
Museo dell'Opera del Duomo
The museum is spread over 3 floors and is also accessible to people with impaired mobility. Lifts are available. The halls have benches where visitors can rest. Plans and maps for orientation are available inside the Museum. The security staff is always available for any request or information. The museum is part of the TouchAble path.
The remains of Santa Reparata are accessible via stairs. The museum path's floor is uneven and non-homogeneous, and some parts are at a different height. There are no ramps. Bulky backpacks and bags are not allowed. No cloakroom available
Baptistery of San Giovanni
The monument is accessible to people with impaired mobility. The entrance to the monument has a ramp. The monument features the TouchAble path inside. Entrance is allowed only to people wearing clothing suitable for a place of worship.
For any information write to this address:
Service temporarily suspended
due to health emergency
Multi-sensory video guide in
Italian Sign Language suitable
for any type of user
Project aimed at people with Alzheimer's
and other forms of dementia through
dialogic activities, creative storytelling
and gestural expression.
Project aimed at people with neurodevelopment,
for homogeneous groups of people
who share the same problematic,
or for heterogeneous groups.
Project aimed specifically to people
with autism spectrum disorde
Project aimed at people with psychopathological
or medical disorders that cause cognitive, emotional,
physical or social discomfort as well as the people
who take care of them.